All health and health-related information contained in the S.M. Lazo Medical Clinic, Inc. website is general in nature and should not be used as substitute for a visit with a healthcare professionalism, not medical advice. Any health advice found here is intended to offer general information for you to discuss your medical condition with your healthcare provider. Please consult your medical conditions, treatment and needs, and that of your family with a licensed physician or healthcare provider.
S.M. Lazo Medical Clinic, Inc. respects privacy of personal data. We are committed to handling with care your personal data that are under our control.
It is your right to be informed how this clinic collects and uses your health and website information.
This Privacy Statement provides you information on how we handle your Personal Data, including the purposes for which we collect, use, and disclose them.
What personal data do we collect from you?
Our doctors, nurses, and other members of healthcare team who are taking care of you may collect, document, use and store your personal information and health information to ensure that you will be given the highest possible quality of patient care that you deserve. These personal information and health information may include the following:
Basic personal information, such as but not limited to your name, address, date of birth, sex, religious affiliation, contact information, occupation, marital status, citizenship
Relevant contact information of your relatives, guardian, or next of kin.
Medical history (such as, but not limited to, date of previous admission, existing illness, medication intake)
Vital signs (Blood pressure, temperature, pulse rate, respiratory rate)
Result of x-rays, scans, laboratory tests and other diagnostic procedures
Other information as necessary
Our clinic is also equipped with CCTV cameras to help us ensure safety and security of the patients, the employees and the establishment.
How and When do we collect your data?
It is important that we collect accurate, and timely information about you in both electronic and paper-based forms, before implementing the healthcare services that you are availing. If you feel that some of the information we collect are not necessary, please feel free to ask any of our healthcare staff or so that they can explain to you why the information are needed and requested from you.
Why do we collect personal data about you?
For Medical treatment
When providing patient care and medical treatment, we collect your personal data to help us understand your current health status and to assist us in maintaining a record of the care and other services that you have received from the clinic. We maintain your medical record for efficient coordination between members of the healthcare team who are involved in the care management. This will also allow continuity of care in case you return to us for follow-up or other healthcare services. For this purpose, Republic Act 10173, otherwise known as the Data Privacy Act of 2012, allows us to maintain these records.
For Reporting Requirements
Information about certain diseases and other conditions may be reported to the Department of Health or other agencies, as mandated and authorized by laws and regulations. Your health information may also be disclosed to the Philippine Health Insurance Corporation (PhilHealth) as required by law.
For Admission and billing, and claims processing
For the purpose of processing your clinic bill, your information may be used and disclosed to Philippine Health Insurance Corporation (PhilHealth), social welfare agency, your insurance company, Health Maintenance Organization (HMO) and employer to facilitate reimbursement of the clinic bill.
For Historical, statistical, or scientific purpose.
Your information may be used to generate data that would help the clinic enhance its services
We will be obtaining an informed consent from you or your authorized representative prior to the use of your personal data for purposes other than those stated above, such as trainings, researches, and direct marketing.
Do we share your personal data to other institution or organization?
Yes, there are instances that we share your personal data to government agencies which lawfully collects information. For instance, the Department of Health requires submission of relevant personal information of patients with certain non-communicable and/or communicable disease, injuries, etc., for purposes of disease surveillance and monitoring.
We may also share personal information to fulfill legal mandate(s) like when ordered lawfully to do so by a court or a government agency or public authority.
We may also share personal information with our service providers, partners, affiliates, and related entities who provide products and services to the Clinic for the same purpose as explained above.
How do we secure your personal data? How long will we keep your data?
Only authorized personnel have access to your personal information in our files.
We have set up adequate technical, physical, and organizational security measures to protect your data from unauthorized access and disclosure.
We store your personal data in accordance with period guidelines and limitations provided by the Department of Health for retention of medical records.
What are your Rights as the data subject?
You have the right to request a copy of personal and health information that we hold about you, as well as to ask for it to be corrected if you think there is anything wrong.
You have the right to object to, or withdraw consent that may have been given for, certain processing like direct marketing, trainings, or researches.
You have the right to suspend, withdraw, or order blocking, removal or destruction of your personal data from our filing system if you have substantial proof that your rights are violated, or that your data are incomplete, false, or unlawfully obtained; or processed for unauthorized or unlawful purpose.
You have the right to be indemnified for damages you may have sustained due to inaccurate, incomplete, false or unauthorized use of your personal data
Transmissibility of your Rights. Upon death or incapacity, your rights may be transferred to your lawful heirs.
How can you contact us?
If you have complaints or questions, you may direct your concerns to the clinic's Medical Support Services and/or Client Relations Department through email@example.com or call (632) 8524 1891
If you think our concerns are not acted upon, you may email the Data Protection Officer at firstname.lastname@example.org
In case we are unable to address your concern, you have the right to lodge a complaint before the National Privacy Commission.
Website Log Data, “Cookies” and how we use them
By visiting our official website, we will monitor your activities through “Cookies”. Cookies are packets of information that any website transfers to a user's computer for record-keeping purposes. These are used to keep track of users' preferences for content and alert them to new content areas. Most browsers allow you to turn off cookies if you do not want them tracking your preferences. However, many sites will not function well if you disable them.
These cookies do not contain your identifiable personal data. It is simply used as a tracking method for aggregate information for the number of website visitors, IP Addresses, Website Referrals, Most Searched keywords and Top Visited webpages. By downloading images found in the website, you are voluntarily giving to us your E-mail address. This data is stored in our database for security monitoring and not for marketing and non-medical purposes.
The S.M. Lazo Medical Clinic, Inc. website, and its auxiliary sites, use website cookies. These are only used to enhance the usability of our webpages. We do not store any personal information on our website or database.
Website Data Security
S.M. Lazo Medical Clinic, Inc. official website is a highly secured website. SMLMCI ensures that all users visiting this site will have their confidential data protected from phishers and unauthorized personnel.
Website Online Forms
S.M. Lazo Medical Clinic, Inc. provides online forms in our website, which may request confidential information. We will not share this information with other partners, affiliates or persons and organizations for marketing and non-medical purposes.
Rest assured that these data are located on our highly secured database.
Links to other websites
The S.M. Lazo Medical Clinic, Inc. Official website contains links or external links that are/may be related to the Organization, Doctors, Health Education, News and Clinic Events/Activities.
These websites have their own Privacy Policies and not covered by us.